Frequently Asked Questions
Find answers to the most common questions about Opt For Less and our services.
What exactly does Opt For Less do?
Opt For Less helps you reduce junk mail and excessive packaging by automatically generating opt-out requests. You simply upload a photo of your unwanted mail or packaging, and our AI system identifies the sender and creates appropriate opt-out communications on your behalf.
Is my personal information secure?
Yes, we take data security very seriously. We use industry-standard encryption and security practices to protect your information. We only use your data to process opt-out requests and never sell your personal information to third parties. You can review our Privacy Policy for more details.
How long does it take to see results?
Results vary depending on the sender. Some companies process opt-out requests immediately, while others may take 4-6 weeks. On average, users start seeing a significant reduction in junk mail within 2-3 months of consistent use. Our dashboard tracks the status of each request so you can monitor progress.
What types of mail can I opt out from?
Our system works with most types of junk mail including catalogs, credit card offers, insurance promotions, retail flyers, and excessive packaging from online retailers. We can also help with digital clutter by unsubscribing you from unwanted email newsletters and promotions.
How accurate is the AI in identifying senders?
Our AI system has a high accuracy rate of over 95% for clearly photographed mail items. For items that our AI cannot identify with high confidence, we offer a manual review option where our team can assist with the identification and opt-out process.
How do you calculate environmental impact?
We calculate environmental impact based on industry-standard metrics for paper production, including trees used, water consumption, and carbon emissions. Each piece of mail is assigned an environmental footprint based on its size and type, and we track the cumulative impact of all successfully processed opt-out requests.
Can I use Opt For Less on my mobile device?
Yes! Opt For Less is fully optimized for mobile use. In fact, many users find it most convenient to take photos of junk mail directly with their smartphone camera and upload them immediately through our mobile app or responsive website.
What if I start receiving junk mail again after opting out?
Sometimes companies may add you back to their mailing lists after a certain period, or if you make a purchase. If you notice junk mail returning, simply upload it again and we'll send a new opt-out request. Our premium plans include ongoing monitoring to automatically renew opt-out requests as needed.
Is there a limit to how many opt-out requests I can submit?
Free accounts can submit up to 5 opt-out requests per month. Our premium plans offer higher or unlimited monthly submissions depending on the tier. Check our Pricing page for detailed information on plan limits and features.
How can I contact support if I have more questions?
You can reach our support team through the Contact page on our website, by emailing support@optforless.com, or through the in-app chat feature available to all users. Premium subscribers receive priority support with faster response times.
Still Have Questions?
Our support team is ready to help with any other questions you might have.